MCW Cacino Terms & Conditions — Please read before use

Welcome to MCW Cacino. These Terms and Conditions ("Terms") govern the use of MCW Cacino's website, mobile application, and all related services. By using any MCW Cacino service, you are automatically considered to have accepted these Terms.

Below are definitions of key terms used throughout this document, which carry the same meaning wherever they appear:

• "MCW Cacino" or "we" — the company operating this platform.
• "Member" or "You" — Any individual who has registered with or is using MCW Cacino's services.
• "Platform" — MCW Cacino's website, app, and all associated digital services.
• "Wallet" — The balance held in a member's MCW Cacino account.
• "Bonus" — Any additional funds or rewards granted by MCW Cacino.

To register and use MCW Cacino's services, members must meet the eligibility requirements listed below. If these conditions are not met, MCW Cacino reserves the right to close the account at any time.

• Age: Registrants must be 18 years of age or older. MCW Cacino does not support underage gaming under any circumstances.
• One Account Only: Each individual may only register one account. If multiple accounts are found belonging to the same person, all accounts will be terminated and balances may be forfeited.
• Accurate Information: You must provide complete, accurate, and up-to-date information at the time of registration. Submitting false details is a violation of these Terms.
• Verification: MCW Cacino may request a national ID or passport for identity verification at any time. Withdrawals may be put on hold until verification is complete.
• One Device/IP: Operating multiple accounts from the same device or IP address is strictly prohibited.

The security of your MCW Cacino account is entirely your responsibility. Your password, login credentials, and account access should never be shared with any third party.

You are responsible for all activity carried out on your account. If you believe your account credentials have been compromised, contact MCW Cacino customer support immediately and change your password.

• Passwords must be at least 8 characters long and include numbers and special characters.
• MCW Cacino will never ask for your password via email or phone.
• Enabling two-factor authentication (2FA) on your account is strongly recommended.
• Sharing or selling your account is strictly prohibited.

MCW Cacino's security team may temporarily suspend an account if any suspicious activity is detected. This is done solely to protect the member.

Deposits at MCW Cacino can be made via bKash, Nagad, and Rocket. Each payment method has its own minimum and maximum limits, which are displayed on the platform.

Deposit Rules:

• Deposits must be made using a payment method registered in your own name.
• Deposits from third-party wallets or bank accounts are not accepted.
• MCW Cacino does not charge any deposit fees, though fees from your payment provider may apply.
• Deposits are typically instant, though processing may occasionally take up to 15 minutes.

Withdrawal Rules:

• Withdrawals can only be made from verified accounts.
• Winnings are typically processed within 24 hours.
• Wagering requirements must be met before withdrawing from bonus funds.
• For suspicious transactions, MCW Cacino may hold withdrawals pending verification.
• MCW Cacino monitors transactions regularly to prevent money laundering.

MCW Cacino offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed in the offer description. General bonus rules are outlined below.

• Welcome Bonus Available to new members only, once.
• Bonus balance and real balance are displayed separately.
• Before withdrawing a bonus, a specific Wagering Requirement must be met.
• Bonus validity periods typically range from 7 to 30 days.
• Attempting to claim bonuses through multiple accounts will result in account termination.
• MCW Cacino reserves the right to modify or cancel any promotion at any time.
• Bonuses are only valid for the specific games or sections stated in the offer.

All games at MCW Cacino are governed by specific rules. Each game's individual rules are available within the game itself. Certain general gaming policies apply to all members.

• All games on MCW Cacino are RNG (Random Number Generator) certified. Every outcome is completely random and impartial.
• If a game is cancelled due to a technical error, all bets will be refunded.
• If a disconnection occurs during a live game for any reason, the result recorded on MCW Cacino's servers is final.
• If a match is cancelled in Sports Betting, the bet will be voided and your stake will be refunded.
• Exploiting any bug or glitch in the gaming software for personal gain is strictly prohibited.

In MCW Cacino's Live Casino, the dealer's decision is final. In any technical dispute, the decision of MCW Cacino's management is binding.

The following activities are strictly prohibited on MCW Cacino's platform. Violations may result in account termination and forfeiture of balance.

• Creating or operating multiple accounts.
• Money laundering or transactions involving illegal funds.
• Hacking, cheating, or using automation tools on gaming software.
• Attempting unauthorized access to another member's account or stealing their information.
• Fraudulent activity carried out using the MCW Cacino name or brand.
• Exploiting bugs or vulnerabilities in the system for unfair advantage without reporting them to MCW Cacino.
• Obscene, threatening, or abusive conduct on the platform.

MCW Cacino's services are provided on an "as is" basis. MCW Cacino is not liable for:

• Loss of a game or affected results due to internet disconnection.
• Delays or errors caused by third-party payment services.
• Account information compromised due to the member's own negligence.
• Service downtime caused by unforeseen technical issues.
• Service suspension due to external factors (natural disasters, government directives).

MCW Cacino is committed to maintaining the highest quality of service. However, temporary disruptions may occur due to technical limitations, and we apologize in advance for any inconvenience.

MCW Cacino places the highest importance on protecting members' personal information. Details on how we collect, store, and use your data are outlined in our Privacy Policy page.

In short, MCW Cacino uses your information to:

• To verify your account and confirm your identity.
• To process payments and prevent fraud.
• To send you relevant promotions and offers.
• To analyse and improve service quality.

MCW Cacino never sells your information to third parties. Data may be shared with government authorities only when required by law.

MCW Cacino may temporarily suspend or permanently close an account under the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Evidence of fraudulent or deceptive activity.
• Failure to cooperate with KYC verification.
• Accounts that remain inactive for an extended period (over 12 months) may be suspended.
• When a member submits a request to close their own account.

To close your account, please contact customer support. You will be given the opportunity to withdraw any remaining balance before closure, except in cases of Terms violations.

MCW Cacino reserves the right to update these Terms & Conditions at any time. When changes are made:

• Members will be notified by email or SMS in the event of any significant changes.
• Updated terms will be reflected on this page, and the "Last Updated" date will change accordingly.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated Terms and Conditions.
• If you do not accept the updated terms, you should discontinue use of MCW Cacino.

MCW Cacino recommends that members visit this page regularly to stay up to date with the latest Terms and Conditions.

If you have any questions or complaints regarding these Terms or MCW Cacino's services, please contact our customer support. MCW Cacino takes all complaints seriously.

Contact Methods:

• Email: support@mcwcacino.ws
• Live Chat: Available 24/7 on MCW Cacino's site

In the event of a dispute, MCW Cacino will first seek to resolve the matter through discussion. Any claim against MCW Cacino's decision must be submitted in writing within 30 days of the complaint being received.